At Ounass, we are committed to offering you the best price possible, so if you find the same item online, priced for less with one of our competitors*, we will refund you the difference in Ounass credit.
Contact our Customer Care team before you purchase from our website: we'll match the price you've found and give you an extra 10% off this item.Contact Us
Don't worry! Our Customer Care team will ensure you get the price difference in store credit.
**Please note that the above exchange rates may be updated from time to time to reflect exchange rate fluctuations, so please check the posted rate on the day you submit your claim.
Once you have purchased using your Ounass credit, any exchanges or returns made on this item or any items we price matched from your original Order, will be given as Ounass credit.
*Any website which has a luxury brand and product collection that we believe to be comparable to the brand and product collection offered by Ounass. For the avoidance of doubt, discount, liquidation, auction, outlet sites or websites that are undergoing closing down sales are not considered to be competitors. Sites that only display prices in currencies other than those listed above are not included. For further information or if you have any queries, please contact our Customer Care team.